Privacy Policy

At Lights Online, your privacy is very important to us. We promise not to spam you or share your personal details with anyone else. Here’s a simple rundown of how we handle your information:

What Personal Information We Collect:

When You Create an Account or Sign Up for Our Newsletter: We collect your name, email address, and date of birth.

When You Create a Trade Account: We collect your name, title, company details (like company name, registration number, and VAT number), your website, email, address, and phone number.

When You Make a Purchase: We collect your name, email, address, and phone number.

How We Use Your Information:

For Orders and Services: We use your information to process your orders, deliver products, and manage your account.

For Marketing: If you’ve signed up, we’ll send you promotional materials from time to time. You can opt-out anytime by clicking "unsubscribe" in our emails.

How We Protect Your Information:

Security: We use industry-standard security measures to protect your personal information, including SSL encryption when processing payments.

Restricted Access: Only authorized personnel have access to your information.

Sharing Your Information:

With Related Companies: We might share your info with related companies and third parties who help us deliver products to you.

In Special Cases: We may need to share your information if it’s required by law or to protect someone’s safety.

Computer Data We Collect: When you visit our website, we automatically collect some technical data like your IP address, browser type, and which pages you visited. This helps us improve our website and services.

Your Choices:

Updating Your Info: You can update your personal details anytime by logging into your account.

Opting Out: If you no longer want to receive our promotional emails, you can unsubscribe anytime.

Third-Party Services:
Some services we use, like payment processors, may have their own privacy policies. If you’re making a purchase, your information might be handled by these third parties according to their policies.

Age Requirement:
You must be at least the legal age in your area to use our website, or have permission from a parent or guardian.

Changes to Our Policy:
We may update our privacy policy from time to time. If we make major changes, we’ll let you know here on our website.

Contact Us:
If you have any questions, want to update your information, or need to make a complaint, please reach out to us at xxxxxxx@lightsonline.com.

Your privacy is important to us, and we’re here to help with any concerns you might have.